Privacy Policy
At Riva Supplies, we are committed to protecting the privacy and security of our customers and website visitors. This Privacy Policy outlines how we collect, use, store, and protect your personal information. By using our website or purchasing our products, you agree to the practices described in this policy.
1. Information We Collect
We collect personal information from you in the following ways:
- When you visit our website: We collect data such as your IP address, browser type, and device information through cookies and similar technologies.
- When you create an account or place an order: We collect personal information like your name, email address, shipping and billing addresses, and payment details.
- When you contact customer support: We collect any information you provide in your correspondence, including email address and order details.
2. How We Use Your Information
We use the personal information we collect for the following purposes:
- To process orders: We use your information to fulfill orders, process payments, and provide updates on your purchase.
- To improve our website: We analyze user behavior to enhance the functionality and user experience of our website.
- To communicate with you: We send updates, order confirmations, and respond to inquiries. If you opt-in, we may send marketing communications, including promotions and product updates.
- To comply with legal obligations: We may use your information to comply with applicable laws, regulations, or legal requests.
3. Sharing Your Information
We do not sell, trade, or share your personal information with third parties, except in the following circumstances:
- Service providers: We may share information with third-party vendors to help us process orders, deliver products, and manage our website.
- Legal compliance: We may disclose information if required by law or in response to legal requests or to protect the rights, property, and safety of Riva Supplies or others.
4. Data Security
We take appropriate technical and organizational measures to protect your personal information from unauthorized access, alteration, or disclosure. However, no data transmission over the internet can be guaranteed to be completely secure.
5. Your Rights
You have the following rights regarding your personal information:
- Access: You can request a copy of the personal data we hold about you.
- Correction: You can request that we update or correct any inaccurate information.
- Deletion: You can request the deletion of your personal data, subject to legal and contractual obligations.
- Opt-Out Instructions
- At Riva Supplies, we respect your privacy and are committed to protecting your personal information. If you wish to opt out of any of our data collection or marketing communications, you can follow the instructions below:
- 1. Opt-Out of Marketing Communications
- If you no longer wish to receive promotional emails, newsletters, or special offers from Riva Supplies, you can easily unsubscribe by following these steps:
- Unsubscribe via Email: [email protected].
6. Cookies
We use cookies to enhance your browsing experience and to analyze website traffic. You can manage your cookie preferences through your browser settings.
7. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page, and the date of the latest revision will be indicated at the top of the policy.
8. Contact Us
If you have any questions about this Privacy Policy or how we handle your personal information, please contact us at [email protected]